NCR CPMobile3.0.1

NCR Specialty Retail offers tools that help retailers manage their operations, engage with customers, and enable sales from virtually anywhere. One of these tools is CPMobile, a suite of mobile applications available on Apple devices like the iPod Touch, iPhone, and iPad (iOS 15.0 or later). It integrates seamlessly with the NCR Counterpoint point-of-sale and retail management system. Retailers can choose from various modules, ranging from basic item and customer lookup to full mobile point-of-sale and inventory management capabilities.
With the Item & Customer Lookup module, users can access pricing and inventory data on the go, as well as view or add customer information directly from their mobile device. This allows store associates to assist customers on the sales floor without needing to return to a register or office.
The CPMobile POS module enhances flexibility by enabling sales transactions anywhere. It supports faster checkouts through “line-busting” and empowers staff to act as mobile sales associates, helping close sales on the spot. It’s also ideal for off-site selling at events like sidewalk sales, trade shows, or community gatherings, with real-time inventory updates and payment processing.
For inventory tasks, the CPMobile Inventory Management module allows for quick and accurate physical counts, ensuring inventory data remains current.
CPMobile also supports mobile credit card processing through integrated chip and magnetic-stripe readers that attach to the mobile device. Retailers can choose from various receipt printing options, including mobile printers and email receipts. If barcode scanning isn’t needed, a magnetic stripe reader (MSR) can be connected via the data port of an iPad, iPod Touch, or iPhone.
REQUIREMENTS -
To use CPMobile, retailers must have NCR Counterpoint version 8.5.6.8 or later with Mobile Services deployed.
For card payments, version 8.5.7 or later, a compatible payment terminal (iSMP4 or Link/2500), and a Secure Pay account are required.
CPMobile will be activated upon registration on the NCR specialty retail web site. The optional hardware that can be used with CPMobile can be purchased from an authorized NCR specialty retail resellers.

Version History Bug fixes and improvements 3.0.1 Apr 11 Bug fixes. 3.0 11/05/2025 Bug Fixes. 2.8.5 07/09/2025 This version includes a fix when using iMag payment devices as well as the ability to configure Equinox payment terminals. 2.8.4 08/10/2023 This version includes a fix to an issue that was preventing contactless payments from being completed using the iSMP4 payment device. 2.8.3 09/28/2022 This version of CPMobile now supports the Ingenico Link/2500 payment terminal. 2.8.2 08/29/2022 This version of CPMobile allows you to process EMV cards through NCR Secure Pay using an Ingenico iSMP4 payment terminal. 2.8.1 02/02/2022 CPMobile v2.8 now supports EMV payment processing: Chipped cards can now be processed using a payment terminal. Note that a payment terminal and a Secure Pay account are required in order to process EMV payments. Before you can begin using NCR Secure Pay to process transactions, you must sign up for NCR Secure Pay and configure NCR Counterpoint to use Secure Pay. 2.8.0 01/31/2022 CPMobile is now updated to run on iOS 14 2.7.0 12/21/2020 Updated to support Ingenico iSMP4 2.6.2 08/07/2019 Updated to support Ingenico iSMP4 2.6.1 07/25/2019 •Support for iOS 12 and 11.
•bug fixes 2.6 04/17/2019 •Display of Bin Locations with NCR Counterpoint 8.5.2 or higher
•Resolution of common crash reports
•Other bug fixes

Reminder, please work with your partner to install the current version of CPMobile Services before updating your CPMobile devices to CPMobile 2.5.

NOTE: CPMobile 2.3.1 will be available for IOS devices that cannot be updated to iOS 8.1 or later, including the iPhone 4 and the 4th-generation iPod touch. 2.5 09/12/2016 •Support for iOS 9
•Ability to specify the Sales Rep assigned to a Mobile POS ticket
•Performance improved when viewing inventory details for an item
•Optimized item searching in Adjustments
•Support discontinued for iOS 7 and earlier versions
NOTE: CPMobile 2.3.1 will be available for iOS devices that cannot be updated to iOS 8.1 or later, including the iPhone 4 and the 4th-generation iPod Touch.
•Other bug fixes

You must install the current version of CPMobile Services before updating your CPMobile devices to CPMobile 2.4.

REMINDER: We strongly recommend turning off automatic app updates on devices running NCR Counterpoint Mobile. To do so go to “Settings” > “iTunes & App Store”, then turn off “Updates” under the “Automatic Downloads” section. 2.4 11/30/2015 This is a patch for CP Mobile 2.3 to fix issues some users are experiencing when connecting CP Mobile to IP Printers. It also fixes an issue with entering negative adjustments.

You must install the current version of CPMobile Services before updating your CPMobile devices to CPMobile 2.3.1. 2.3.1 09/03/2015 What’s new in CP Mobile 2.3?

• Receive against an NCR Counterpoint Purchase Order
• Print directly to certified Bluetooth printers, no sled required
• Configure a signature threshold value for Mobile POS payments
• Add Misc charge values to Receivers with and without a Purchase Order
• Sell inactive items
• Expand the item search capabilities
• Improve Physical Count process for gridded items and items with alternate units
• Pilot support for Ingenico iCMP and iSMP Companion devices which enable P2PE and Contactless methods of payment; contact your Partner for details.
• Bug fixes

You must install the current version of CPMobile Services before updating your CPMobile devices to CPMobile 2.3. 2.3 07/21/2015 NCR Counterpoint 8.4 and 8.5 compatibility
Multi-company support for NCR Counterpoint 8.5 deployments
Vendor Item Number Lookup
Item search optimization
Bug fixes

You must install the current version of CPMobile Services before updating your CPMobile devices. 2.2 03/30/2015 Resolution for a reported defect preventing devices from downloading reason codes from the NCR Counterpoint server to CPMobile devices

Notes:
•Retailers running NCR Counterpoint Mobile 2.0 or later do not need to run CPMobileUpdate.exe on their NCR Counterpoint server to upgrade to NCR Counterpoint Mobile 2.1.1.
•Retailers running NCR Counterpoint Mobile 1.9 or earlier should run CPMobileUpdate.exe on their NCR Counterpoint server. Please contact your NCR Counterpoint Business partner for assistance.
•Refer to https://userportal.counterpointpos.com/cpmobile for more information about CPMobile 2.1.1 2.1.1 12/29/2014 iOS8 compatibility

• Retailers running NCR Counterpoint Mobile 2.0 do not need to run CPMobileUpdate.exe on their NCR Counterpoint server to upgrade to NCR Counterpoint Mobile 2.1.
• Retailers running NCR Counterpoint Mobile 1.9 or earlier should run CPMobileUpdate.exe on their NCR Counterpoint server. Please contact your NCR Counterpoint Business partner for assistance.
• Refer to https://userportal.counterpointpos.com/cpmobile for more information about CPMobile 2.1 2.1 11/18/2014 What’s new in CPMobile 2.0:
•Inventory Adjustments: Enter inventory adjustments directly into NCR Counterpoint
•Inventory Receiving without a PO: Enter receivers without a PO directly into NCR Counterpoint
•Inventory Receiving with a PO: Coming soon!
•Display warning when accepting credit cards in “simulate” mode
•Ability to unlock the device when there is no network connectivity
•Support for recent changes to DPP-250 & DPP-350 Bluetooth receipt printers
•Numerous iOS 7 tweaks and optimizations

Notes:
•New Inventory functionality is included with an active subscription to the Inventory Management module at no additional charge
•New Inventory functionality requires NCR Counterpoint 8.4.6.10 or later
•The latest CPMobileUpdate.exe must be run on your NCR Counterpoint server before you upgrade to NCR Counterpoint Mobile 2.0. Please contact your NCR Counterpoint Business Partner for details.
•Refer to https://userportal.counterpointpos.com/cpmobile for more information about CPMobile 2.0 2.0 06/11/2014 * updated LP SDK
* support new LP5 sleds
* fixed Crashlytics issue #618 (wit# 112849)
* fixed Crashlytics issue #631 (wit# 112800)
* fixed wit# 109989 - Getting "Gift card ((NULL)) not found"… 1.9 01/29/2014 - iOS7 support
- Network stability fixes
- General bug fixes 1.8 10/14/2013 NOTE: Please have your Counterpoint reseller partner update your CPMobile server prior to downloading this version.

• Enter order tickets, accept deposits, and tender final payments (requires Counterpoint V8.4.6.5)
• Log in to CPMobile with your User ID card (requires Counterpoint V8.4.6.5)
• Print hold tickets
• Recall tickets on the same device that put them on hold (requires Counterpoint V8.4.6.5) 1.7 06/11/2013 - Support for iOS 6.1.3
- Support for iPhone 5 and iPod Touch (5g) screen size*
- Support for iPad Mini
- Ability to view/test connectivity status
- Improved supportability and diagnostics
*NOTE: Hardware and Peripherals may not yet be available to support the lightning connector on newer iOS devices. 1.6 02/25/2013 -Support for iOS6
-Support for Socket Mobile 7Ci Bluetooth Scanner
-Accept Accounts Receivable as a Payment Type (requires Counterpoint 8.4.6)
-Accept Gift Cards as a Payment Type (requires Counterpoint 8.4.6)
-Accept Store Credit as a Payment Type (requires Counterpoint 8.4.6)
-Connectivity Improvements

NOTE: Due to changes introduced by Apple, CPMobile 1.5 requires unseating and re-seating your devices. You must also run the CPMobileUpdater.exe to update your CPMobile server for CPMobile 1.5. See http://www.counterpointpos.com/cpmobile for more details. 1.5 01/03/2013